Frequently Asked Questions

F.A.Q.

Q: When will my order ship?

A: Many of our items come with free custom name plates that require a little more time to prepare, and usually ship with in 3-4 business days. You will not be charged for an item until we ship it out.

Q: What size collar does my dog need?

A: Measure you dogs neck and add 4" to that number to get the size your dog will need.