Store Policies

PRIVACY POLICY

Last updated March 1, 2013

This privacy statement applies to www.hounddoggear.com owned and operated by Sacandaga Dog Supply.  This statement describes how SDS collects and uses the information you provide when using our website.

If you have any questions or  suggestions regarding this policy statement please contact us at:

Sacandaga Dog Supply
P.O. Box 852
Northville, NY 12134
1-518-863-8721

Welcome to Sacandaga Dog Supply’s online store:www.hounddoggear.com. The purpose of this statement is to make you aware of how we protect and use the information that you provide when using and/or ordering from us on line.

INFORMATION REQUESTED

The information requested from you while placing an order on our site is needed to properly fulfill your request. For example, we need to know what product you are requesting, product specifics such as size, color, or name tag information, your name, your shipping & billing addresses, your e-mail address, your phone number and your credit card number or other payment related information.

You may also choose to be added to our E-mail list to receive occasional e-mails alerting you to special offers or other timely information regarding services or products that we have to offer.

HOW IS THIS INFORMATION USED?

The information requested  is used to properly process your order and deliver it in a timely manner. A record is created on your behalf to store specific information which can be used to expedite future orders and requests made by you. We will retain this information for as long as needed to properly provide you with the services we provide. This information is also retained to comply with our legal obligations, resolve complaints, and  enforce our policies. We do not retain any detailed payment information (credit card numbers, expiration dates, etc.)

DO WE SHARE THIS INFORMATION?

In order to operate this website and fulfill your requests for services or products we occasionally need to share information with third parties. We only transmit your personal information to vendors who drop ship products or to process your payment information. We never share your information with anyone for any other reason. The system we use to store your information is password protected and not connected to the internet, reducing the possibility of security breaches.

If SDS is ever involved in a sale, acquisition or merger, you will be notified by e-mail or a prominent notice on our website of such changes in ownership or uses of your personal information, as well as any choices you may have regarding these changes.

WHAT INFORMATION WILL BE DISCLOSED IF REQUIRED BY LAW?

We may provide any  information we have about you to law enforcement or other government agencies if we are served with a valid subpoena, warrant or other valid court document. In all cases we will require written documentation of the request, proof of the identity of the representative making the request, and take reasonable steps to validate the request.